6 stars out of 5! I am a travel coordinator and part of my job is to review services of hotels and resorts in the Philippines for global accreditation of our company, which means that I have been to most hotels and apartelles in major cities to review their services. With that- I did not expect that Vanessa would exceed my expectations in terms of customer service and value for money.
Location-wise it is near BGC (walking distance) and there are small stores around the area. The neighborhood gives you the old Manila feel, with Filipino hospitality. People are kind to help if you ask them for directions or recommendations. Trikes are available but jeepneys are in major roads so air is cleaner than most part of the city.
Facilities - the place is small but just enough for a last minute traveler. Restrooms and bedroom area are clean. Bed sheets and towels are fresh. (I have yet to find a similar quality for the money I am paying for, seriously!)
There's a small kitchen that has everything you need (fridge, TV, stove, water, and basin). There's also a daytime housekeeper to make sure cleanliness is maintained.
The host- truly exceptional! I booked last minute due to an emergency at home which left me homeless for a month or so. I was truly blessed and lucky to meet her. I did not expect that she would still accept my booking as it was last minute, but she even waited for me and showed me around the neighborhood even if it was already late and she was tired. I could say that she saved my life plus more as she is a wonderful host that will make you feel at home. Thank you for being an awesome host Vanessa! You have set a new high standard for Airbnb. =)
Value for Money: 5/5 stars
Cleanliness of facilities: 5/5 stars
Location: 5/5 stars
Customer service: 6/5 stars!
Rating: 6 stars out of 5.