Hi Mary, thank you for your feedback both public and private. As mentioned in our private correspondence, the clogged drain was caused by the previous guests that had just left that morning and the cleaners did not know how to address it immediately. It has been remedied, though. As for the neighbors, we unfortunately cannot control the noise level of the surrounding occupants but I find it just as disrespectful as you that they behaved in that way, especially since our guests are looking forward to a good nights rest. Please accept our personal apologies, even though it is out of our immediate control. I am glad to hear you otherwise had a good stay. Cheers!