Antwort von Jennifer:
Marta did not stay with us, so i do not know how she came to write such a poor review.!! However, the couple who staid only spoke Spanish & we only spoke English, so good communication was not possible. The room & bathroom which the couple used was spotlessly clean & I did explain beforehand that the breakfast room was an open plan family room & they said they were fine with this. Our profile says we have pets & again they were ok with this. The animals - a dog & cat, do not go into the bedrooms, so there was no pet hair upstairs. A hanging rack is perfectly acceptable for clothes. This is not a hotel - for £24 per person per night with breakfast the standard is good. I would not expect to go into the clients room to clean during their stay, it is their space & again this is not a hotel. It is a non smoking house & to smoke on the front door step with the windows open & smoke coming into the house is not acceptable. We asked them to move away from the house. We thought a 12 midnight curfew to return to the house was perfectly acceptable for most people. We normally go to bed at 11pm.