Two bedroom house in Newcastle, near Waratah Village with 24 hour Kmart, one bedroom available with double bed. Outside dogs welcome, non smoker only. 10 minutes drive to the beach! Walk to Stadium to watch Jets or Knights! Off-street parking.
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Genauigkeit der Angaben
I didn't end up staying with Louise as Louise cancelled on the day which we were due to stay. We had just booked the previous day but was still inconvenient. I felt that Louise was unapologetic and rude in her responses.she did refund us in full after numerous messages. I can onl…
Antwort von Louise:
This isn't true. I was open and transparent from the beginning. I'm an experienced and highly rated host on Air BnB. This was on instant book and came through immediately. Emma did not respond when I asked if she would mind if I got up early in the morning to catch a flight for a last-minute job for work and I asked if she wished to cancel to give her the choice. Long story short, I had to cancel due to this early morning flight as I would have felt bad getting up so early in the house when she was sleeping. Emma then started harassing me on text and phone calls asking me where the refund money was. I had to wait until Air BnB transferred the money to my (Hidden by Airbnb) and then to my bank account. I was open and transparent throughout the entire process yet Emma kept sending me messages saying she was disappointed I hadn't transferred the refund money! She jumped to conclusions I was somehow withholding the money which indicates she isn't an experienced Air BnB user as she wasn't aware of the process. She then demanded I refund an extra $10 in fees and continued to harass me to ask for the extra money. I had to resort to telling her to stop messaging me!
Antwortzeit: innerhalb einer Stunde
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