OMG!! THIS HOST IS EXCELLENT!!! My husband and I were in a terrible situation at 11pm with a dirty, smelly motel. I contacted Guanxiong about his available room with a request to stay that same night. He responded immediately. Although it wasn't an ideal situation for him, as he had work the next morning, he still came to save us from the motel doom that was currently awaiting us. He understood our situation and despite the I'll timing, he did everything he could to help us, including speaking to the motel manager about a refund. Amazing host, great person!! Thank you so much!!!!!