Screened in porch with beautiful river view from the cottage as the river broadens into Stone Lake. All fishing amenities available. Located 20 mi north of Minocqua, 1/2 mile off Hwy 51 on the beautiful Manitowish River between Rest and Stone Lakes.
Arbeitsplatz für Laptops
Gemeinsam genutzte Räume
Der Check-in ist jederzeit nach 15:00
Check-out bis 09:00
Genauigkeit der Angaben
The cottage location was nice and scenery gorgeous, however the cabins were a little close together for my taste. We were told a key would be inside cabin and it was not. We had no key the first night of our stay. We had a reception dinner to attend that evening. I contacted …
Antwort von Mary:
We are new at Airbnb and obviously will strive to be better. Unfortunately in the Northwoods, housekeepers are VERY hard to find and we are dependent on them to do their job right. What happened to this guest was unacceptable. Lack of key: key was accidentally taken home by housekeeper. We will now keep a backup key on the premises. Not possible to bring key that night as housekeeper was not available. If the housekeeper had been available, I certainly would have arranged for them to bring the key to you immediately. This was a fluke incident that had never happened before. Sink full of men’s shavings: absolutely unacceptable. Have spoken with housekeeper to make sure this is not missed in the future. Canoe full of rain water: beyond our control, bailing it out is part of the Northwoods experience. Loud drunks at 3am on one night: Agree with guest that this is unacceptable but also EXTREMELY RARE. Usually very quiet, as was noted by guest. The reason you come to the Northwoods is peace & quiet, and we understand that. If the inconsiderate drunks drove away at 3 am, that is a good indication that they were not even renting in the resort. We are investigating with other cottages in the area. Checkout time of 9am: This is clearly posted in House Rules which guest agreed to follow when booking. However, as is clearly posted on our listing, we strongly agree with guest that a 9am checkout is too early, but right now we have no choice. We are now on our 3rd housekeeper this year. She has up to 6 cabins to clean between 9a-3p (so that the next guest can check in at 3pm) and charges us an extra $50 and threatens to quit if a guest is inside the cabin after 9am. Will take this issue up and hopefully change checkout time for next year to later. Thank you for complimenting our cottage location, which I agree is one of the nicest and most gorgeous locations around the Manitowish Chain.
The host canceled this reservation 17 days before arrival. This is an automated posting.
Antwort von Mary:
Instant booking was made by Melissa 18 days before her arrival. Another guest made a reservation for the same dates 1 hour before Melissa did through the local Chamber of Commerce. We are new to airbnb and profusely and humbly apologize to Melissa. Due to our error, we tried to offer Melissa a 50% discount for any other dates of her choosing , but were unable to communicate with her any further due to airbnb's restrictions after a cancellation is made.
Antwortzeit: innerhalb eines Tages
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