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Brookview Apartments - 1 Bedroom - Kilimani

Brookview Apartments - 1 Bedroom - Kilimani

2 Gäste
1 Schlafzimmer
1 Bett
1 Badezimmer
2 Gäste
1 Schlafzimmer
1 Bett
1 Badezimmer

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DESCRIPTION
The apartments are furnished with high quality furniture recently upgraded and comprise one double room, fully equipped kitchen, dining room and living room.

Included:
* On-site management office
* Swimming pool & sauna, landscaped gardens overlooking a river
* A complete daily house keeping service
* Free Satellite TV, free WiFi, telephone & messaging service, washing machines
* Security: 24 hour guards with back-up & electric fence
* Generator and large water storage tank

Ausstattung
Küche
Trockner
WLAN
Pool
Kostenloser Parkplatz auf dem Grundstück
Kabelfernsehen
Hausregeln
Nicht für Haustiere geeignet
Keine Partys oder Veranstaltungen
Stornierungen

4 Bewertungen

Genauigkeit der Angaben
Kommunikation
Sauberkeit
Lage
Check-in
Preis-Leistungs-Verhältnis
Nutzerprofil von Gary
Dezember 2017
The host canceled this reservation the day before arrival. This is an automated posting.

Nutzerprofil von Bob
Dezember 2017
The apartment was great. Clean and perfectly located with a short distance to Yaya center and Junction mall. I would definitely recommend this place!
Nutzerprofil von Sophie
Antwort von Sophie:
It was a pleasure to have you stay with us and we hope to be able to welcome you back again!
Dezember 2017

Nutzerprofil von Hugh
April 2017
Brookview apartments are in a pretty central place in town. Close to Yaya and Junction, so grabbing an Uber is very easy. The maid was good, it was always clean and she was helpful. Mosquitoes are terrible at this apartment complex though and she would often leave the windows ope…
Nutzerprofil von Sophie
Antwort von Sophie:
Dear Hugh Thank you for your feedback posted on the Airbnb site, it is always useful to get comments as it helps us understand what we are doing right and where we should improve. In the first instance thank you for the compliments on our staff and cleanliness of the apartments. We do pride ourselves on giving our guests a personalized service and help out where we can. Secondly, thank you the constructive criticism on areas where you found cause to complain. We shall look into these and take steps to improve where in our control. We have also commented on some of these issue as follows: Mosquitoes, unfortunately this common in most parts of Nairobi especially in areas near a water source, the River at the rear of the property in our case. We do try control this using biological spraying periodically. The bedrooms are equipped with mosquito nets and guests can also spray the rooms to control this. This is not uncommon in any part of the world that has such issues. Replacement of broken items of the inventory, we are sure you can appreciate that we have a number of apartments which should be of a similar standard throughout. It is therefore important to replace any items of the inventory with the exact same ones that were supplied, otherwise we will end up with a “hodge podge” of differing items. Laundry, we shall look into our systems again to make sure it is more efficient. On the cost of $3 a load is reasonable in our view. Guests can always opt to get clothes laundered from an independent laundry service, which can be arranged through our reception. The River, as you will appreciate the quality of the water flowing is totally beyond our control, and on occasion there is an oduor that whiffs around the rear garden. Our complaints to the authorities occasionally produce some results, the water now is in a much better state and there is no smell. Internet, we are in the process of revamping our internal network that suffered damage due to high voltage fluctuations from the main grid and are reassessing the Service Provider, it will be improved very soon. Once again thank you for your comments and we hope you will stay with us again. Yours sincerely, The Manager Brookview Apartments
April 2017

Nutzerprofil von Jane
Juni 2016
The apartment building is a around 9-unit building, and is located in the end of the road. It is very quiet. The apartment also has full-service.

Dieser Gastgeber hat 1 Bewertung für andere Unterkünfte.

Andere Bewertungen ansehen

Gastgeber: Sophie

Mitglied seit Juni 2016
Nutzerprofil von Sophie
5 Bewertungen
Antwortrate: 100%
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