I made the reservation for 2 people (my boyfriend and I) and my friends who were staying at a different property met me at my cottage. Ron questioned them about whether or not they would be staying or if they would be moving their cars. It was explained that we would be moving the cars later in the afternoon as long as Ron was ok with it. He agreed. Within 20 minutes he came up to see again as if we had never had the conversation and asked if the cars would be moved. We told him no later than 4 (it was around 230 at the time). He said that was acceptable. My friends and I left to get lunch while my boyfriend stayed behind to get ready for the day. About 20 minutes later I get a call from my boyfriend advising that Ron had let himself into the locked cottage while my boyfriend was using the bathroom. I do not know what the reason was for this but it made us both feel extremely uncomfortable. I called Ron and explained this and let him know that it was to the point where I had no desire to stay there. He let me know that there was no way I would receive a refund. We immediately left the restaurant, picked up our cars and booked a room at a different location. Extremely unacceptable and surprising as my friends and I have always had very great experiences with Airbnb and I constantly refer the site to others. Needless to say I would never book at Lenharts again. I have stayed in Montauk various times throughout there past years and this experience put a real damper on the trip.