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Gesamtes Serviced Apartment

EMPIRENT-2 Bedroom Apartment #312-Grand central

EMPIRENT-2 Bedroom Apartment #312-Grand central

6 Gäste
2 Schlafzimmer
6 Betten
1,5 Bäder
6 Gäste
2 Schlafzimmer
6 Betten
1,5 Bäder

This apartment is close to Wenceslas Square, the main train station and National Museum. You will love the high ceilings and great neighborhood. My apartment is perfect for couples, solo and business travelers, as well as families with children and pets. This apartment is located at Opletalova 15/12.

Ausstattung

Aufzug
WLAN
Küche
Klimaanlage
Trockner
Bügeleisen

Hausregeln

Rauchen verboten
Keine Partys oder Veranstaltungen
Eigenständiger Check-in mit Rezeption/Pförtner

Barrierefreiheit

Aufzug

1 Bewertung

Nutzerprofil von Megan
Megan
Oktober 2016
In summary, we felt the flat was expensive and not secure. I have stayed in a number of air b'n'bs and this is the only one I have rated badly. The main issue we had was security. When we arrived the lock system was broken. The locks werent fixed but we were given codes to use …
Nutzerprofil von Empirent
Antwort von Empirent:
Megan, thank you for your feedback. We fixed the building lock in 30 minutes after your arrival so this is not a reason to feel unsafe (things can get broken, this is normal). We apologized to you for that and fixed it immediately (yes we gave you the codes, so it was fixed) If you didn´t feel safe, you should call me in the night so me or my colleague would be able to solve the problem. We rent apartment for minimum 2 days but because you said that this is your dad‘s birthday and he really like this apartment we made an exception for you and rented apartment just for 1 night as you wished. Unfortunatelly you did not appreciate our favor. We received rating super host for some reason. This is airbnb definition of super host (Superhosts are experienced hosts who provides a shining example for other hosts, and extraordinary experience for their guests. 5-Star Reviews - Superhosts provide listings that inspire enthusiastic reviews. At least 80% of your reviews need to be 5 stars. We check Superhosts’ activity four times a year, to ensure that the program highlights the people who are most dedicated to provide outstanding hospitality. The Superhost Terms & Conditions apply. Airbnb doesn't endorse or sponsor any host, including Superhosts or their listings.) I know that you are upset because you didn´t get early check in and late check-out for free of charge which was your reason to write a bad review. I think you should be more respectful to host conditions and understand that you cannot get everything for free. Raise your voice that you are not happy because you must pay for extra service (I mean check in 6am and check out 7pm) is not the right way to get things for free. We rent many apartments so I am not able to meet everyone but I have perfect and professional team which help me to look after my guests.
Oktober 2016

Dieser Gastgeber hat 514 Bewertungen für andere Unterkünfte.

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Gastgeber: Empirent

Prag, Tschechische RepublikMitglied seit Juni 2015
Nutzerprofil von Empirent
516 Bewertungen
Antwortrate: 100%
Antwortzeit: innerhalb einer Stunde
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Ort
Prag, Prag, Tschechische Republik
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