We were very surprised to see the negative feedback for a home that gets 4 and 5 star reviews! And, we are certainly disappointed to hear your experience with us what not what you expected. We are very clear with our communication, as noted. Our home supplies are all ordered from a company that specifically supplies for large hotel chains. The toilet paper may not be your ultra soft double roll Charmin, but it is still a 2-ply good quality product. All supplies are well stocked for an initial set-up. The home is inspected regularly, the carpet is cleaned twice per year and the check-out procedure is very typical with requests to leave used beds unmade, place trash in receptacles, set the thermostat, etc. Damage security, whether a deposit or insurance, is standard with any private home rental. We have had guests all summer with no complaints regarding the temperature of the home. With the proximity to downtown, spacious gathering areas, three levels to spread out for privacy as desired, a private hot tub, beautiful views and neighborhood amenities such as a pool, fitness room, walking trails, basketball court, putting green and more, this home is a wonderful lodging choice. As an Airbnb Super Host, we make every effort to ensure a 5-star guest experience. We wish you all the best in your future travels.
Moose Management Vacation Rentals Park City.