Hi Liam, I'm sorry the apartment didn't meet your expectations. However, most
guests are pleased with the cleanliness - the towels and sheets are cleaned after each stay so I'm not sure how you found them to be dirty.
Guests often note that the pictures fully reflect the apartment, so you would've seen that the living room had the same seating arrangement to what you were disappointed with.
It's also important to note that on Airbnb you are staying in someone's home, so at this price (which is as cheap as is available) it's not reasonable to expect the host to put away all of their personal items.