I have taken a little time to digest all of the complaints and issues you seemed to have had with your stay.. and first and foremost, we can't change things if we are not aware of them. Beyond asking about the shower pressure, you never said one other single thing was wrong with your Accomodations. The shower pressure issue is clearly stated in the listing, as is the no AC in not ONE spot, but TWO. I have now added it to the listing description for those who choose not to read all the information I provide. As far as being disrespectful about the water pressure, I certainly was not. I stated it was disclosed in the listing, and even sent you a copy of the section where it was stated. If anything, your ENTIRE review is disrespectful. Absolutely EVERYTHING you complained about is either disclosed in my listing, and/or beyond my control. I stated CLEARLY that there is NO glass in the units, and that all the outside noises come in. That being said, it means the wild chickens and roosters, the other guests, TV on too loud, and the Fire station sirens that are tested every morning at 8:10am, just as they are at every single fire station around the US. I also cannot control the timely clen-up of hurricane debris from 2 back-to-back CAT5 storms last September. I believe that if you had actually READ my entire listing, that just maybe you would have been much more informed about our little town of Frederiksted. We are not a resort or "touristy " town, and we LOVE that, as do the almost 200 other people who have left rave reviews about our place. Also, we are not a hotel, and are not required to leave soap and shampoo for you.. HOWEVER, we do have it if you ask. We try very hard not to be wasteful, as EVERYTHING that is placed in our landfill directly effects us. As far as mosquitoes faeces on the bed.. seriously?? You can BARLEY see mosquitoes.. I am 100% sure their feeces would not be visable.. even with a magnifying glass. What you in fact saw, was sawdust from the ORIGINAL 250+ year old wood in the ceiling above the bed. During the dry season, especially when we have wind, it falls like tiny little pieces of sand from the wood. Lastly, our town is most definitely safe. We have had MANY single women stay here and walk around town and have NEVER HAD EVEN ONE problem. As far as business hours for shops and restaurants.. do you believe I have any control over that? Yet you penalized MY business because of it. We don't hold a 4.8 star rating over a 4 year period of time for nothing. If you wanted a resort, you should have booked a resort. We are very happy with our Accomodations, and the EXCELLENT reputation we have achieved over the years, as well as our repeat guests.. of which we have MANY. We know that we cannot make everyone happy. We are sorry that you are in that 1% that could not have been happy no matter what. We are thankful for the HUNDREDS of past guests, as well as the many we have hosted post huriccain Maria who LOVED our place and our island. You are that one guest.. who goes into the restaurant, licks his plate clean, and then complains on the way out how terrible everything was and demands his money back. Airbnb declined to refund even one single penny back to you. That in itself speaks VOLUMES!! Next time, book a 400/night resort so you may be happy.. not a 140 Airbnb with pages of descriptions about it and the town, and then be too lazy to read about it and complain you didn't get what you wanted!