A very warm greeting to you.
We appreciate you sharing with us your recent stay experience. There is nothing better than knowing that our guests had a wonderful stay and truly enjoyed hospitable service delivered by our team, and i have already shared your review with them and they were so pleased to receive such lovely comments.
Our head of house keeping will change products for cleaning the floor as the recent one does seem to leave a residue. With regard to wifi, it can sometimes be a little slower than usual but most times it works fine, location does have something to do with it being in a scheduled area if we have low cloud cover.
Sincere apologises to you for the inconvenience of you having to close the drapes throughout the day because of construction work in front of the villa.
We Thank you for your recommendations and we hope that your future plan will include us when you return to Ubud and we will make sure your stay will be as memorable as the next.
Once again, Thanks for choosing us and have a lovely day Anastasia
Andre, Carole, Hesti and the Bali Haven Stays Team