Hasn’t been cleaned up at all. First i took off my shoes, my socks were black after 2minutes of moving in the apartment. Dust and Hair everywhere on the floor, towels as well in the bathroom, especially in the bathtub. Even a dishbrush was lying around next to the toiletbrush/Toilet. Why? We were leaving the place 1day before checkout cause we didn't feel comfortable staying any longer and moved to a hotel.
The communication was easy. After messaging Mira about its not clean and that we feel the cleaning charge should be taken off cause after we left the place was even cleaner than it had been before, she texted she would check and excused, that there was supposed to come a cleaning person but then there was no sign anymore. To be honest I doubt there is any.
For almost 200Dollar per night you can expect the place to be clean and comfortable to stay in. You can get cheaper hotels, breakfast and roomservice included. Still the apartment is located in a very nice area, perfect connection everywhere. Its such a pity, it could have been such an awesome place if there would have been taking care more of it.
Just because we were super busy with apointments needed to stay in that area and we stayed in the apartment for sleepover- for nothing else. We were disappointed.