Thank you for your choosing our homestay and write review for us on airbnb.com.
May i explain for you about big problem for us when made a respound reservation with you through airbnb.com.
My listing on airbnb.com has only one private room for 2 person, so 6 traveler of your group could not chooing this room.
If has have mistake from our with airbnb.com when we made the contact . However ,when you and me was discuss together that we said that we have available 2 room for 6 traveler is more than better for your group, with price are 70 usd for bed and extra mattress .You already agree with that price and made reservation from 11of Mar to 13 of Mar .
We will again repeat for you the discussion as below:
Florian - Hi, we are 6 travellers and need accommodations. 2 double beds and 2 single beds. You have that available?
Last Friday at 7:37 PM
Green View - Hi , We have only 2 room availlable on that day . 1 room with 1 double bed and 1 room with 2 single bed.
(Website hidden by Airbnb) -But have more a room with only 2 single mattress available for you if you agree.
Last Friday at 7:58 PM
Florian - So that means: 1 room: 1 double bed, 1 mattress . 2 room: 2 single bed, 1 mattress right? is it including breakfast?
Last Friday at 8:06 PM
Green View -That is right , total 2 room for 6 traveller as below clear detail : - 1 room double bed extra 1 mattress with price : 40 usd per night - 1 room 2 single bed extra 1 mattress with price : 30 usd per night The price including breakfast
Last Friday at 8:28 PM
Florian -extra mattress means sleeping on the floor?
Last Friday at 8:36 PM-
Green View -Not a bed, but only a mattress height 15cm put on the floor,
Last Friday at 8:47 PM
Florian -alright. should i book here or just arrive tomorrow?
Last Friday at 8:49 PM
When you made reservation via online on airbnb, you only paid 1 room for 2 night ( Airbnb sent for me the reservation ),.and the room for your friends room , you must pay directerly with us when you check in .
When your friends come early than you, We was reconfirm the booking with him, and he has do that. And your group be used 2 room as our discussion.
Because you came in the evening and tired ,we want you be relax for comfortable is better .When we reconfirm with you in next morning, you told you already paid throung online 2 room for 2 night. You did not pay the the room for your friends stay here ,
Although, you understand that this is the first time I worked with airbnb and had some misunderstandings with guests when booking, but the offer for the next room price you agree to pay me is Too low for us. So we must be let you leave .
Finally, we are very thankful you have been with us. And through the story with you, we've edited the information on the airbnb web site, which proves we will not make more mistakes with our next guests on airbnb.com.