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our own very private beachWelcome to the Deluca home
Ganzes Haus

Magical Delucas Home Villa

Magical Delucas Home Villa

8 Gäste
3 Schlafzimmer
4 Betten
3 Badezimmer
8 Gäste
3 Schlafzimmer
4 Betten
3 Badezimmer

My place is close to nightlife, public transport, the city centre, beach, gulf course, cenotes, parks, bird santuary, 5th avenue, shopping center, restaurants, Ferry to Cozumel, snorkling. You’ll love my place because of the cosiness, the location, the views, the people, the high ceilings, pool area, patio area, tranquility, tropical environment. My place is good for couples, business travellers, families (with kids), and big groups.

Ausstattung

Klimaanlage
Trockner
Grundausstattung
Arbeitsplatz für Laptops
TV
Waschmaschine

Hausregeln

Rauchen verboten
Nicht für Haustiere geeignet
Keine Partys oder Veranstaltungen
Check-in von 12:00 bis 21:00

1 Bewertung

Nutzerprofil von Dominique
Dominique
Januar 2018
We were not satisfied at all. 1. price premium in the last second. 2. Hot water did not work 3. Toillete has fined 4. floor was not clean 5. Mold in the bathroom and bedroom 6. Toilet dirty and ugly 7. The kitchen was not complete, salad bowl, wine glasses, lighter for gas oven …
Nutzerprofil von Pasqualina
Antwort von Pasqualina:
We have an excellent property management company taking care of our home and they make sure that all guests have the equipment necessary in order to have a comfortable stay. 1. The Airbnb calender was not seasonally synchronized and we let the guest know that. We adjusted the rate and advised the guest and she accepted the revised price on Airbnb. 2. Hot water did not work because pilot was turned off, our company went to the home and turned it on (maybe it was tampered with to raise the temperature). 3. Toilet was clogged after guests arrived and property management went to the home within the hour. 4. Our property management team does a cleaning prior to guest arrival and after guest departure. 5.This is the first time that any guest has complained about mold. I am surprised to hear this as I receive feedback & updates from the staff about all my guests. The upkeep of our home is of most importance to us and we take pride in making sure that everything is clean and in order. 5. We reply to all of our guests with respect and provide assistance in every way as quickly as possible. We offered Dominique 10% seasonal discount for her next visit.
Januar 2018

Gastgeber: Pasqualina

KanadaMitglied seit Februar 2017
Nutzerprofil von Pasqualina
1 Bewertung
Verifiziert
Our home is owned by 2 couples who have a passion for travelling. We have different passions such as cooking, decorating, property management, sports and travelling. We love our precious home in Playa Del Carmen and enjoy receiving guests from all over the world.
Sprachen: English, Español, Français, Italiano
Antwortrate: 100%
Antwortzeit: innerhalb eines Tages
Kommuniziere immer über AirbnbUm deine Zahlung zu schützen, solltest du niemals außerhalb der Airbnb-Website oder -App kommunizieren oder Geld überweisen.
Ort
Playa del Carmen, Quintana Roo, Mexiko

Our neighbourhood is unique due to it's location. We are in a gated community, close to the beach and night life. Easy access to Sam's Club, Wallmart, Oxxo convenience store, restaurants, souvenir s…

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Drücke die Abwärts-Taste, um ein Reisedatum auf dem Kalender auszuwählen. Drücke die Fragezeichen-Taste, um die Tastaturkürzel zum Ändern von Reisedaten aufzurufen.

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