I’m really sorry to receive this first negative critique since one year of work!
You booked for 3 people and I gave you TWO BEDROOMS, A BATHROOM, KITCHEN, LIVING ROOM AND TERRACES as you agreed with airbnb. You payed for three people, also you booked 2 days before coming, not in advance: maybe you didn’t read in the website that three people will have two bedrooms and not three (also two big new white sofabed were available in the living!!)
BEDDING AND TOWELS were available for three people: double bed in one bedroom and single bed in the other bedroom. This three beds were prepared with duvets and duvet covers, pillowcases, all ready also if this isn’t an hotel! We also put other blankets in the wardrobe and an EXTRA PILLOW FOR PERSON with pillowcase!!
The apartment is located in the SIXTH FLOOR but lift arrives at fifth as clearly indicated in the webpage!!
If you wanted a luggage service I think a five stars hotel would be the best solution for you, AN APARTMENT OF 90 meters for 22 EURO FOR PERSON FOR NIGHT CAN’T INCLUDE THIS SERVICE!! Besides I’ve booked a taxi as I usually do with my guests (you don’t ask me about luggages!)
The apartment is in a condominium so AT MIDNIGHT IT’S POLITE AND CORRECT TO KEEP SILENT because neighbours would sleep (and this is written in the house’s rules). It’s forbidden sing like during the day!! In this case I suggest you a country house that could be ideal to SING DURING THE NIGHT !!
About coffee capsules, I ask you if you need because in the supermarket they’re more expensive!! I did it to help you but you could buy it anywhere!! IF YOU WANTED ALSO A READY BREAKFAST/COFFEE you could go in an hotel!
I add that check in is usually from 3 o’clock but I move up it for you! (And you change two times your arrival time!)
I remember that WITH 89 euros you had and used: VERY BIG APARMENT, LINEN, DISH DETERGENT, LAUNDRY DETERGENT, SOAP, SHAMPOO, WASHING MACHINE, DISHWASHER, NEW FURNITURE… My recommendation is to go in an hotel with other prices!!