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Room B (two twin beds)Room B (two twin beds joined as king bed)
Privatzimmer in villa

MBC-Master Suite + Couples 2 Rooms 5 bed 2 Bath

MBC-Master Suite + Couples 2 Rooms 5 bed 2 Bath

6 Gäste
3 Schlafzimmer
5 Betten
2 private Badezimmer
6 Gäste
3 Schlafzimmer
5 Betten
2 private Badezimmer

Our home offers stunning views from multiple balconies and rooms within the house. We're located in one of the safest neighborhoods with plenty of hiking and biking trails for the outdoor enthusiast. Rooms are comfortable, affordable, tranquil and most importantly safe. Perfect for the solo traveler passing through town or for large groups of 6 or fewer. Only minutes away from nearby universities and private schools including the Webb Schools. You will have an unforgettable experience here!

Ausstattung
Klimaanlage
Kabelfernsehen
Trockner
Grundausstattung
Kamin
Heizung
Schlafgelegenheiten
Schlafzimmer 1
1 Doppelbett (mind. 1,50 x 2 m)
Schlafzimmer 2
2 Einzelbetten
Schlafzimmer 3
2 Einzelbetten
Hausregeln
Rauchen verboten
Nicht für Haustiere geeignet
Keine Partys oder Veranstaltungen
Check-in von 15:00 bis 22:00
Check-out bis 12:00
Eigenständiger Check-in mit Codeschloss
Stornierungen

1 Bewertung

Nutzerprofil von Aytan
Juni 2017
I booked this place in a hurry for 2 days for my guests! Thought the booking is for entire house but turned out to be for only 3 rooms. The price is way very high given private room listing. After staying for 1 day, tried to cancel the other day but host did not honor it. So I pa…
Nutzerprofil von Zhi Wei
Antwort von Zhi Wei:
On June 14 in the evening time around 6:50pm, I received a flash booking from Aytan for the Master Suite + Couples 2 Rooms 5 Bed 2 Bath M + B+ C. At the time, I was out of the house running errands. Within 5 minutes of receiving the reservation, I received a call from an Airbnb sales manager, who notified me that the guests were on the way to the house while explaining to me the urgent nature of such a reservation. Aytan was booking on behalf of guests who placed a reservation in his Airbnb home and because there was construction on his home that was not disclosed in advance to his guests, he had to find them alternative accommodation elsewhere. The Airbnb sales manager wanted to confirm with me if I would be able to accept such a short notice reservation and I agreed to it since the rooms that Aytan booked were vacant at the time (the rooms occupy the entire second floor with full privacy). After mentioning to the sales manager that an existing guest was staying in Room A downstairs, the reservation Aytan placed was confirmed. Twenty minutes later, Aytan's guests arrived at which time I gave them the passcode to enter the home. Later in the evening I returned home at around 9:00pm and met one of Aytan's guests named David. David said that he booked an entire home with Aytan and did not expect for there to be other guests in my home. I explained that we have an Entire House package listed on Airbnb but Aytan did not book the entire house listing; he clearly booked the Master Suite + Couples 2 Rooms denoted b (Website hidden by Airbnb) C. On that day, the Entire House package was not available since there was already an existing guest in Room A. I thoroughly explained this to David and he understood. The following day at around 3:00pm, I received a call from the Airbnb sales manager, who was calling on behalf of Aytan. They wanted a refund on the remaining nights' stay after just staying one night because it wasn't for the entire house, which his guests were expecting. I did not agree to the refund request because I didn't feel it was my responsibility that Aytan acted hastily and made the wrong booking without reading through the room descriptions. Furthermore, I did not agree to the refund request because 1) Airbnb and I agreed to a 5-day full refund cancellation notice 2) Guests must stay for a minimum of two nights 3) I received a reservation for the Master Suite + Couples 2 Rooms and that's exactly what was delivered to the guests. The Airbnb sales manager understood my reasons and did not refute them whatsoever. In summary, Aytan's guests originally booked an entire home with him but he didn't deliver due to the construction noise at his home. If Aytan had questions regarding the packages, he could have sent questions my way for clarification in advance, which I always welcome with open arms from all of the wonderful guests who have stayed with me. Instead, he paid for the reservation on the spot without any prior communication. I hope this helps to clarify the feedback that Aytan left.
Juni 2017

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La Verne, Kalifornien, Vereinigte StaatenMitglied seit August 2016
Nutzerprofil von Zhi Wei
I am an airbnb host and run a house in La Verne city of Los Angeles area.
Sprachen: 中文
Antwortrate: 100%
Antwortzeit: innerhalb einer Stunde
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