I believe that accusing someone of our team of being a thief, is really mean and unfair.
Moreover, you were helped by our team, and your review is just misleading.
Every single time we do a check-in, we warn our guests (could also avoid this, it's a care towards our customers and we prefer alerting them): always LOCK the doors and set the alarm on; if you don't lock the doors and don't set the alarm on, anyone can open them and take your things. Well, you didn't, and tere is nothing easier for thieves in Ibiza, like everywhere in the world! There have been multiple robberies on the island - and 99% are made easier by careless behaviour. Even leaving your things unwatched on the beach to take a bath, may result in things easily stolen.
We always warn our guests, as we did with you. Erny even stretched himself further because he translated fo you and accompanied you to the police station.
For this reason, I believe your review is highly unfair and above all false, because accusing someone who even helped you of stealing your things is quite unacceptable.