Dear Julia, thank you very much for your review. It will help us to improve in such many relevant ways, crucial for good holidays like you mentioned, for ex. air freshner in the toilet! Considering this is private accommodation and adapted old Dalmatian house, rooms are not standard and possibly the toilet seat is in the position that could be better. But as in life some will see flaws in it, the other one will see charm and opportunity for improvement. As opportunity to avoid bad experience you were offered your money back after the first hint that you might be unsatisfied with the accommodation and missed your expectation. As I think every host want satisfied guests and want to please them during the stay. Many other reviews bellow our listings (precisely all other reviews) are proof of that. Once again thank you!