you and your friends were such great guests, and great people to meet in person! I'm so sorry to hear now that there were any "cons" to your stay, considering that you had nothing but positive responses when I asked if you were comfortable or had any issues after your first night, and again on the last full day of your four night stay. I am also here 24/7 to address any issues or concerns of our guests at Stef Surf Pelicano, so all it takes is a message here or a free local call using the provided landline phone.
In any case, I would have explained that the master bed is custom built with an orthopedic mattress and memory foam mattress pad, but an additional mattress pad for more softness is available upon request.
Because our water comes from a natural aquifer, it is high in calcium and other minerals that can build up quickly in the fixtures; perhaps the shower head in the master bath had become clogged. Francisco is usually very good at correcting that issue, so it may have been for another reason. The Surfside/Potrero water company has been working on upgrading the water connections lately, with reduced pressure during the afternoon hours; perhaps this was what had caused the problem.
Also, we have checked the oven and it functions normally; perhaps the procedure for starting it was not obvious - I will look into providing instructions for future guests.
In any case, I hope this information is helpful and I certainly hope you will come back to stay with us again!