I'm sorry that you did not enjoy your stay with us. We do care a great deal about our guests experience and will consider your comments and look to improve. I really wish you would have contacted us directly, so i could have helped at the time of you staying.
I thought however i would take the time to respond to your review
We like to think that the message we sent to you, was quite detailed. Since we created this space, we have found that actually most people prefer to self-check in at a time thats convenient for them as opposed to having to arrive at a set time.
As an airbnb host yourself, you know that the listing holds a lot of the information, and We do put clearly on our listing that check in method is "self check in", unless you prefer to be met and then we request you send us a message to arrange - so i'm not sure if you didn't notice this as you didn't get in contact.
I understand what you are saying about Airbnb theory and it most definitely started with sharing peoples homes, but its moved on quite a lot since then, with hoteliers, b&bs, unique stays all being listed on Airbnb now. Clearly our campground isn't our home and I'm sure you would have realised this at time of booking. Additionally Airbnb are working with companies to produce smart locks etc, so I do feel we now tie in well with airbnb's 'theory'
Thanks for your positive feedback about our caravan, the space and the sleep - as clearly having a good nights sleep is what we aim for.
In terms of the bathroom, We haven't had any feedback like that before, But the smell of chorlide, is probably due our cleaners, making sure it has been cleaned properly. I'm sorry you found this overpowering.
In terms of who else is staying at the time, We cannot guarantee what kind of atmosphere it will be, we have had lots of reports that people have made friends and enjoyed each others company and then there have been occasions where people have been disappointed not to speak to their fellow campers - As i'm sure you understand, we cannot force interaction and this is out of our control unfortuantely, the only thing we ask is that people respect each other and not make too much noise later in the evening
Lastly about our common space, i'm sorry you found it impersonal - with the large communal table, sofa, pool table, books, games, dvds and honesty bar, we have tried to create a comfortable space for people to use, but i will look into ways of improving this