Dear Ms. Lily,
On my listing description has check-in notice "You can check-in anytime after 14:00. Please tell us your check-in time because our staff will come & waiting you to give the room key access. (If possible please tell us your flight info - include flight No.)".
But upon check-in date, you won't tell me the check-in time of you and only tell me the check-in time of your friend at the mid-night. That's why when you come to my apartment at 19:00 you cannot found any my staff come there. But when I receive your message through Airbnb message apps. I was come to there and give you room key in 30 mins.
As Airbnb policy they didn't allowed show my phone number and my phone number only show on Internet if you search "LeBlanc apartment at Imperia".
By this respond, I'm pleased to thanks very much for your staying at LeBlanc Apartment and I hope other guest can read this information for how to check-in at LeBlanc Apartment. "Very easy, only send to me the message through airbnb system with the check-in timing and my staff will coming and waiting to give the room key".
If you have any questions, please don't hesitate to contact me,