First off, concerning the security in the building, you came during Ultra Music Festival, every year there's problems from people attending this event, at the event itself and in the buildings around the events, the Association doesn't want its resident to have to deal with that, hence why you got bracelet to get in and out of the building. too many times people reserved an apartment for 6 and end up being 10 in it!
Now concerning the ashes, it is very interesting to point it out as it is a non smoking unit! the apartment definitely didn't smell like ashes when you arrived, we cannot say the same for when you left, the smell was awful indeed!
For the air conditioning you were warned before that the building had an issue with it, it's a general A/C, same goes for the hot water, if something doesn't work, the whole building is affected and it's out of our control unfortunately.
Now concerning your departure, in reality, at 10:21am you asked us by text if you could leave on the evening of that day, and you left at 1pm instead of 11am! we tried to explained to you that the owner of the unit was arriving that same day! we couldn't possibly keep you in the unit until the evening as we needed to clean the mess you left behind!
i am sorry you are not honest about your review, and if there was anything we did wrong i wouldn't oppose it, but i cannot accept to read that much BS in a review concerning us.