Our house is not a Bed and Breakfast or a hotel. It is a weekly summer rental with the perfect location to have tons of fun. 3 "New" beds, installed a new AC unit since this guest left, there is not mold in the tub, we are currently looking for new kitchen cabinets. We couldn't afford steel beams to hold up the structures so wooden boards had to do, it's an old frame home with no foundation and yes there are a couple cracks in the walls from it settling over the years. The photos were taken with my crappy phone and are exactly what you will see.
I'm not sure what this persons expectations were but the people who stayed up there since then loved it and want to come back.