Hi Theresa, thanks for your comments but I do not understand the amenities / air conditioning / wifi. The room has been provided has described no more no less. We have accepted that your husband join you when the room by default is for one guest only. We do have AC and wifi. I use only wifi in the house and the information to connect was provided inside the room. As we do not leave at the same level, you should have told me for the AC. AC is off by default and turn on when required or requested by the guest as everybody may like a different temperature. You should have told me, I can't fox something I am not aware of. Regarding the check-in, I sincerely apologise for this late check-in. I wasn't planning the death of my dad and the consequence was that I wasn't able to arrange my time as I use to do.