Thank you for your feedback Lynn I will be sure to take it on board. All the apartments are finished to the same standard, apartment 4 is the smallest apartment, therefore and it is always rented with apartment 3 not on its own, but as part of the overall group booking. Whilst apartment 4 has its own seating area and small kitchen, the idea is that guests can congregate in the larger living room in apartment 3.
Apologies you feel this was your experience, however, this is not my intention to have apartment 4 for ‘overflow’ guests. The apartments have been rented many times and I have never received a negative review with regards to apartment 4. I will endeavour to look at what else we can provide in apartment 4.
Housekeeping adhere to a check-list, apologies if your towels were overlooked. I did message on Saturday morning to ask if all was OK in the apartments, and again on Saturday evening to see if I could get you anything. If I had known your concerns I could have resolved some issues during your stay.
Many thanks, Keith.