Excuse me if my place did not meet your expectations, it may be that the type of the place and area is not what you really expected.
The burners cook perfectly, I explained to your husband that two of them work by lighting them with a lighter, I explained that the automatic broke down and there is no way to fix it, but it takes seconds to do it with a lighter.
The other two burners work automatically.
About the ants I also explained that from time to time many enter the house to eat other smaller insects, they take about two hours and then they leave, this is something that happens in all the houses in the area, it is impossible to do anything to the respect, it happens rarely and unfortunately happened to you.
We do not like to put chemicals in the house to kill all the insects, but it is not that we have "plagues" as you say.
All this is written in the folder with the information that is in the house as well as in our website, it is part of the nature and of living in the dry tropic of Costa Rica.
Yes, we have spider webs, but everywhere as you say you can not admit that because it is not and even if you do not believe it overnight you do it.
I hope you have really enjoyed your stay a little.
It is actually a very nice place and a beautiful beach.
My apologies if I was late at the time of check in, sometimes there are things that appear at the last moment especially with two small children, but I gave you all the information to enter the place while I arrived.
I offered you
(Website hidden by Airbnb) We do clean every day but you did not want every day, we could have solved the problem with the spider webs but you did not want to.
We are in summer time and a lot of dust comes in because the road is not paved, we clean every day and still it is difficult to get rid of dust, but I can not admit that the place was "dirty", because it is not like that.
I regret again that my place did not meet your expectations, we will be much more outstanding with the small details from now on, we always do it and try to be better each time.