Wendy's review is VERY untruthful and misleading. Most of guests are genuine and considerate, but unfortunately we do get disrespectful guests like Wendy sometimes.
Just for the record, we provided multiple sets of bed sheets and 7 towels to her during the stay. There is window curtain on all windows inside our home. We messaged Wendy multiple times to check if she's happy with everything and if there is anything we can assist further. The last message we sent was on the day before her check out, Wendy didn't bother to reply any of my messages. On the day of her check out, she suddenly called while I'm at a work meeting and asked for her own unit number. I advised Wendy that I will check and call her back. To my surprise Wendy was extremely rude and demanded that I talk to she right away as if we did something wrong when in fact she's the one who can't remember her own unit number after staying there for more than 3 weeks. After checking Wendy's stay, I messaged she her unit number. Again, no thank you or what's so ever.