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Santa Clara's House - Central & Quiet

Santa Clara's House - Central & Quiet

2 Gäste
1 Bett
1 Badezimmer
2 Gäste
1 Bett
1 Badezimmer

Do you want to feel like a true Lisboeta? Living like a local in a typical and poetic neighborhood?
Santa Clara´s House in Graça is near the famous Miradouro da Graça, one of the best views of Lisbon and close to the mythical 28 tram.
This lovely studio has a mix of vintage details and modern taste to provide a great and comfortable experience during your stay!


Arbeitsplatz für Laptops


Gemeinsam genutzte Räume
1 Doppelbett (mind. 1,50 x 2 m)


Rauchen verboten
Nicht für Haustiere geeignet
Keine Partys oder Veranstaltungen
Check-in von 14:00 bis 00:00
Check-out bis 11:00


Stufenfreier Zugang zum Badezimmer
Stufenfreier Zugang zum Schlafzimmer

3 Bewertungen

Genauigkeit der Angaben
Nutzerprofil von Ian
Mai 2018
Very nice little spot, walking distance to everything but quiet at the same time.
Nutzerprofil von Kejia
Mai 2018
Worst Airbnb check in experience since I started using Airbnb 7 years ago. I didn’t receive anything message from the host, which is a management company, about a specific check in plan. I messaged the host the day before we travel asking whether or not we could check in earlier,…
Nutzerprofil von Manuela
Antwort von Manuela:
Dear Kejia, We are very surprised to receive this review. In any way, we really thank you for your feedback, and will, of course, learn from it! We would only like to clarify some unhappy misunderstandings. The first complaint you pointed out was the lack o response of our team. However, as you can still check on the message history, we replied to your message about four hours after you sent it during the night, 4am local time. In this reply we asked you for your time of arrival, and told you that the check-in window was between 2pm and 9pm. As well as a very important note, letting you know that if you did not inform us of your time of arrival soon, it would be harder for us to schedule it. You only replyed to this information less than 2 days before your arrival (10 days after our message) requesting an early check-in at 8am. We sent you a message saying that it was not possible to do that. Unfortunatly our message did not go through and at the day of your check-in, we understood that. For that reason we presented you with the best solution for you to go in the apartment in the morning instead of waiting for the next available check-in time. That is why you came to us to get the keys. Following the line of thought, and as our team kindly explained to you at our office, the apartment could still be unclean at that time in the morning. Since it was, we immidiatly contacted the person that cleans the apartment, who went there within the next few hours. All of this situation could have been avoided, had you replyed to our message with a check-in time. Of course we do understand that this issue was not pleasant, and we have made every effort for you to go in the apartment as soon as possible, and be confortable as soon as it could be. We truly wish that you had reported other minor issues you had like the amenities and such, and we would have tried to help and assist as we did at the check-in. All in all, what we can do is to thank you for your time and comprehention revewing our listing, and we will of course take your opinion in to consideration! Our kindest regards!
Mai 2018
Nutzerprofil von Robin
April 2018
Very nice modern apartment , clean and well located for seeing Lisbon with the old town a few munites away and the city about a 25min walk away. Not an individual's place but run by a team as a business - fine but a couple of issues : the apartment itself was quite sparsely furn…

Dieser Gastgeber hat 3 Bewertungen für andere Unterkünfte.

Andere Bewertungen ansehen


Gastgeber: Manuela

Mitglied seit März 2018
Nutzerprofil von Manuela
6 Bewertungen
Antwortrate: 92%
Antwortzeit: innerhalb einer Stunde
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