1 privates Badezimmer
1 privates Badezimmer
The hotel is located right in city center. Guests can access to outdoor pool and buffet breakfast at our sister hotel nextdoor! The rooms with balcony and private toilet with air-condition, wood floor, smart card door lock.
1 Doppelbett (mind. 1,50 x 2 m)
Rauchen, Partys und Veranstaltungen verboten
Du kannst jederzeit nach 14:00 einchecken und musst bis 12:00 auschecken
Breite Türöffnung am Eingang der Unterkunft
Viel Platz im Flur
Overpriced. The WiFi barely works and the staff seemed rather moody every time I asked for something.
Antwort von Thanh Binh 2:
Dear Coco Mandra, Thank you for taking the time to review our property. I would like to personally apologize the unfortunate incidences that you experienced during your stay with us. I was at oversea for an urgent short trip so I could not assist you on time better! I do believe that there is also alternative hotel phone number shown (Phone number hidden by Airbnb) on your booking incase my mobile can not be reachable. We are sorry that you found room is overpriced for the service and location. I will look into each issue that you have noted, to correct and improve our hotel. The address loaded in host is correct, clear and we are right in town center very easily to find. As you have arrived 1Am morning, I believed it was a little an exhausted to find our hotel. We appreciate that you have reviewed us directly during your stay, so we could have a chance to change another room and try to rectify it, to ensure that you leave us feeling happy and relaxed. I have contacted our wirless internet supplier to thoroughly check our system to correct the speed system. We try to do our very best for all guests, but unfortunately sometimes we do fail. Our staff were professional and accommodating with all of your inquiries , unfortunately, we are not perfect, but we stribe every day to provide you a better service. Once again, thank you , and we look forward to another chance to serve you! Best regards, General Manager of Hotel | Tam Nguyen (Phone number hidden by Airbnb) (Email hidden by Airbnb)
Thanh Binh 2 Hotel HoiAn
Antwortzeit: innerhalb einer Stunde
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