HIGHLIGHTS DIESER UNTERKUNFT
Tolle Check-in-Erfahrung95 % der letzten Gäste haben den Check-in-Vorgang dieser Unterkunft mit 5 Sternen bewertet.
Enjoy your stay in the Deluxe Suite, which is situated in the center of the picturesque town of Trstena, surrounded by mountains and overlooking the Western Tatras - Rohace.
Gemeinsam genutzte Räume
Rauchen, Partys und Veranstaltungen verboten
Check-in von 08:00 bis 20:00 und Check-out bis 10:00
Beleuchteter Weg zum Eingang
Flacher Weg zur Eingangstür
Genauigkeit der Angaben
Diana is a kind person, very carring for her guest. Almoust instantly replying to all questions via ArB communicator. Apartment is in center of the city from where You can swiftly move to restaurant of market if needed. Great spot for people who want to have a trip in nearest mou…
Our experience is: - Nice appartment, as shown in photos. - DIANA IS NOT DIANA. Missunderstandings from Airbnb account manager and Real Diana. Diana offered us a playground for our chidren, but real Diana told us it was private and after some discussion she accepts to open it und…
Antwort von Diana:
Dear Miquel, Hope all is well with you and you returned back home safe and sound. To be honest, your review took us by surprise. We tried our best to be there for you almost 24/7 and helped you to have a nice stay in our apt, as other our quests. We apologized you for the playground misunderstanding. The fact, that the TV was not working, was an issue with a provider, which was fixed at the same evening. The RB&B platform works the way, that you are renting your own apt to a different hosts. It is not a hotel. So we are allowed to keep our possessions in the apt. We left there some material for cooking because we thought it could be useful for your cooking so you do not have to buy everything like, sugar, tee, salts and other items. We asked you that If you have any special requirements, you could let us know prior your arrival and we will arrange it for you. You did not do so. And other think, we are not going to charge you for destroyed carpet. And also putting all pillows and blankets into the bathtub is not a nice thing to do. This apartment is co-hosted, what means that there are two people serving it in order to serve our host better and faster. Thank you for your suggestion to add photos of inside drawers and the fridge , but we do not think it is necessary and important for our quests. All appliances are new and function. We think that that is what matters. We are really sorry, that we couldn't provide you with what you expected. Anyway, thank you for your review and wish you all the best with your future traveling plans. Sincerely yours, Apartman Deluxe Orava's team
The place was very clean and spaceful. I appreciate the flexible check-in and I recommend it to all who want an amazing home in Trstená.
Sprachen: Deutsch, English, Polski, Čeština
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