HIGHLIGHTS DIESER UNTERKUNFT
Eigenständiger Check-inChecke mit der Schlüsselbox selbst ein.
This brand new one bedroom apartment is located in the elegant, modern, luxury the wellington. 8 mins walking distance to box hill shopping centre.
500m to public transport, shopping centre, etc.
Gemeinsam genutzte Räume
Rauchen, Partys und Veranstaltungen verboten
Du kannst jederzeit nach 15:00 einchecken und musst bis 11:00 auschecken
Eigenständiger Check-in mit Schlüsselbox
Breite Türöffnung am Eingang der Unterkunft
Beleuchteter Weg zum Eingang
Genauigkeit der Angaben
The place would have been fine had it been professionally cleaned and the amenities checked/restocked. Communication from the host was also quite poor/unhelpful.
Antwort von Jane:
Hi junko Received your feedback just now. Something I need to clear up in the Airbnb website (Phone number hidden by Airbnb) am you told me the pan was not new enough and you want new one My management: I bought the fresh 3 pans from ikea on the same day with receipt. 2: 12/12/18 around (Phone number hidden by Airbnb) am you was asking me the manual for dishwasher My management: I send you the photo with dishwasher detergent ingredients immediately 3:13/12/18 at (Phone number hidden by Airbnb) clock in the morning you contact me again and you stated you want to know the dishwasher machine manual instead of detergent. And you query about what type of the kitchen stuff we provide My management: as see from the kitchen we provide the 4 mugs, 2 fresh clothes for clean the dishes, 4knife and fork, 4plates and bowels. Detergent, 1cutting board, 1chopsticks,..I ask my husband to send you the manual for dishwasher once he found it as well (Phone number hidden by Airbnb) am as you leaving from apartment couple days ago. I received the email from Airbnb regarding with the $68 return for unclean issue. My management: I reject you request . We do have professional clean before each customer move in as we have invoice from small cleaning company. As seen from the picture you took, u have used all the item but still ask for money back. I wish if you do not happy with the cleaning room, don’t forget to take photos and send to us or Airbnb on the first day when you arrives. That’s better for us to follow up the issue with cleaning company.I respect and trust my cleaning company, they with us for long time, but if you rise the issue I definitely will inform them as well We do really respect each customer and follow up the thing if possible. Each customer has their own requirements. As an owner of the property, I do what I can do, I can’t do it . I don’t mind you to call me each morning for little things, but if I send you the message please replying me as well, which called communication. Thank you Jane
Jane's apartment is conveniently located in the heart of Box Hill. This accommodation have a full size bedroom, spacious open plan living with full kitchen. This property is very close to public transport 5 minutes walk to tram or 7 minutes walk to train station. Just next to Box…
Antwortzeit: innerhalb einer Stunde
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