Please make it clear.
1. The electricity went out for 1 hour.
Why? They misuse the electrical devices so the safety switch automatically triggered for THEIR SAFETY.
They called us 20 times in a few minutes (in the middle of the night, due to their fault) despite we answered that our electrician was coming.
The issue was solved after 1 hour in the middle of the night.
And when the electrician were there, they were HIGH due to using DRUG in our house (that may be the reason why they called 20+ times?).
On the next day, we brought fresh oranges and came to apologize them for the issue (which was actually not our fault).
We dropped it in the kitchen area.
They USED DRUG in our place. It violated the VN law and houserule! We stated clearly in there.
We found out and told them but they tried to deny, lie about it. They were silent when we sent them the evidence! Then they try to twist it.
As a law requirement, we had to report to the local police.
The guests ran away, checked out without no notification for us. (If they didn’t do anything wrong, why they had to run away like that?)
3. They complained about our place, compared it to somewhere in Europe but it is Vietnam :)
The truth is that they stayed in our house for a few days then extended their stay not once but twice. What were the point of staying in a place you don’t like then extend it??
We regret to give them 30% discount on the extension.
4. They tried to threat us about writing a bad review (they know well because they are also host in thailand).
But we don’t compromise. Right is right and wrong must be wrong!!!