Sir we are sorry if we cant accommodate your request of checking in at 10am because we have rules to implement to avoid complications with other guest’s schedule. We are hoping that this is not a retaliation because of that. It would be very unfair considering how cheap our rates our, if we allowed you to check in very early. We need to charge extra for early check ins since our place has the cheapest rate in bacolod considering how completely furnished our units are( I mean microware, kettle, tv, 1.5 hpAC, dvd, big ref, electric burner). We need to charge extra because you would be consuming more electricity as well, malakas po ang horsepower ng AC kasi namin para comfortable ang mga guest and malakas rin ang consumption ng 1.5hp. I understand that basing from your comment that you really liked how our caretaker was able to allow your request but needed my approval as well. You were trying to manipulate the situation by asking him that and you did it to me as well. By indirectly asking him to not implement our rules you are putting his job in joepardy. Our caretaker is still cleaning your unit and you are pushing to really come in after him cleaning it, your pressuing the poor guy! Making him work with anxiety, we have rules to follow in cleaning every unit. Also we don’t have rodents in our place as well. Next time please send me a photo if you found one, as assumptions esp to tarnish our reputation is unfair!