This is very unfortunate that you are giving false information, and assuming allegations that are totally incorrect. You were told prior to check in, that the fob key was lost by a previous guest, and that you would not have access to certain amenities, in lieu of this you were also given a partial reimbursement due the inconvenience that was out of my control.
Furthermore, you did not follow the house rules which was given to you, nor follow the house manual, which gave you specific clear instructions after you booked, and specific instructions before checking in, but you did otherwise.
Also, you were given an early-check in, which was accommodated at your request. You were a GUEST, not a lease holder, but you insisted on trying to get access when you were told that wouldn’t be possible. You were also given the chance to cancel your booking, but you decided to stay. I treat all my guest with quality service, and keep open and clear communication, it’s very unfortunate that you feel this way. Moving forward, the fob key has been remedied and resolved and there is FULL access to ALL amenities/complex for all FUTURE GUESTS.(FreeParking/Gym/Pool/Rooftop)