Dear our valued guests,
Thank you very much for taking the time to write the review. We are very sorry to learn that not all aspects of your stay came up to your expectations.
We are proud as one of the best choices in our town in providing the clean room, comfortable bed, minimalist design yet lovely bungalows with spacious terrace, friendly service, with the most budget price for our guests. We are close to Sao Beach, the most popular beach in our island but we are not our island center area, we are perfect for guests who like to discover the South of our island, where many famous attractions around and would like a quiet accommodation.
We are so sad to know that all of our efforts (drove the motorbike to the street to try to pick you up when you got lost, free upgrade to a big and spacious family room, recommend the best and most popular restaurants in our town where most of tourists come to eat,...) are still not enough to reach your expectation :(.
Our motto is "Come as a guest and leave as a friend", so when if we know that our guests are not totally satisfied with our service, we are hurt deeply. We understand that each guest's expectation is different but we will never stop trying to be better and better every day.
We hope we will have a chance to welcome you back at any time ;).