Our apartment was indeed, settled for 5 people. It was mentionned in the ad when you made your reservation.
But my apartment rarely welcomed more than 4 guests, and when it happens, the guests do feel that the accomodation is quite too small for 5. That's why we advised you to cancel your reservation, we wanted you to be more confortable.
We did spoke with you on the phone few times, trying to solve the situation. I even had a talk with one of your former french host, we both tried together to find a solution and to make your stay as pleasant as possible.
If you notice that the cleaning doesn't fit your standard, you could have simply asked me, and I would have sent an extra cleaning team. But you never mentionned a problem regarding the cleaning.
I always try to make my guests feel confortable and welcomed, so when there is a problem, I always make an effort but it's very hard to do so when someone is threatning to call the police or is yelling on the phone. I did try my best to satisfy you.