Just to give people reading this clarification of true events here:
Danielle informed us of their check-in time only 3 hours before arrival. We immediately let her know this was awkward and so she agreed to self check in - all info was clearly provided for this, yet she chose to ignore it and waited instead, which got her stay off on the wrong footing. Her English seems to have created some problems here too.
She paid an incredibly low rate for the entire cottage (3 times less than the TravelLodge rooms she mentions), but then she unrealistically expected that our Airbnb would be as professionally cleaned and shining as a TravelLodge hotel.
Also of note: Bin was almost totally empty, toilet rolls were added within minutes of her arrival as were various special things she requested - immediately provided. The listing photos show the renovation of the house exactly and accurately (see all other guest reviews).