Hey John, As we discussed I had advised you that I will be the one helping you to check in since it is my way to confirm the accuracy of the person booking my condo . Also I owned 2 condos in the same building , and when the places are not on RBNB I stay in them. And to clarify something for you , RBNB is not an hotel it has been created to give the opportunity to home owners like to lend their place to travelers all around the word at a cheaper price and give them the option to feel like home. Since you said that Phuong(the person that I gave the keys to) was your client , it was preferably better to get an hotel room that provides the traditional staying experience. For the info Clothes were in the big closet and the money you change changes loonies and loonies was in a box.
These are few aspect that I would like to add:
1- I could have just cancel the reservation since we were not the one checking in and it was a third party, As per the rules I am only regulated to give the keys to the person named John.The listing is clearly saying that there will be items in apartment.
2- With your reservation you said that there was only to be one guest, but the next i could clearly confirm that there were more people that stay in the condo, when I charge 50$ per extra head however I overlook that situation as a good faith .
3- Before every check in , there is a cleaning lady who comes and clean the condo, reason why I do not understand when you said the floor was sticky. The floor is an high end wood floor black so we use a specific only cleaner to keep it upscale since not every body respect the no shoes house rule.
My other reviews will speak for themselves , and I would like to had . None of the less your client kept my place clean and even take the ownership to have the garbage out.
Thanks again for choosing my place.