• Wi-fi is available in the entire house and is free of charge.
• Meščanka reserves the right to change the type of apartment/room described in the reservation confirmation. The new apartment/room is always in the same or higher price range, which means that the guest will never pay more, but might receive the apartment/room of the same or higher price. Meščanka will use this right only in case of emergency.
• Meščanka will clean and prepare the apartment/ room before your arrival.
• Meščanka will change your bed linen and clean the apartment/ room on departure or on every 4-5 day if stay is longer than 6 nights.
• Meščanka will change your towels on request, if stay is longer than 3 nights and every cleaning of the apartment/ room.
• The staff is not entitled to enter the guest’s room or use their personal belongings without prior announcement to and permission from the guest. The staff can enter the premises in the absence of the guest only for the purpose of cleaning the room and changing the bed linen- once a week, and when there is reason to believe that the premises or the guest are in danger or that the internal rules are being seriously violated.
• Meščanka may offer guests who ask to extend their stay a different room to the one in which they were originally accommodated.
• There is a public computer in the lobby. Use free of charge.
• We offer a public phone in the lobby (you need a card with credit from the post office)
Payement and reservation
• Turist tax payment in cash upon arrival.
• Turist tax: Adults – 0,51 EUR; Children 7-18 – 0,26 EUR
• In case of damage or violation we will claim the security deposit in period of 48h after your check out in the amount of the damage which will be assessed by the maneger.
• All guests are required to present a valid cerdit card upon check-in, except in case when you have already provided credit card information at reservation.
• All guests must present a proper photo idetification upon check in.
Children and extra bed policy
• All children are welcome.
• One child under 4 years stays free of charge when using existing beds.
• One child under 2 years stays free of charge in a baby cot.
• Up to two older children or adults are charged 20 EUR per night per person for extra beds.
• Maximum capacity of extra beds in the apartment is 2.
• No extra beds possible in a room
• Maximum capacity of baby cots in a apartment/ room is 1.
• Please take care of the rented apartment/ room.
• According to Slovenian law smoking is forbiden in closed areas – apartments/ rooms, bathrooms and in the common area.
• Mandatory recycling of general waste and organic waste – trash bins in the apartments/ rooms.
• Mandatory recycling of plastic/ cans/ foil, paper and glass – trash bins in the common area.
• Apartments’/ rooms’ accessories (pillows, blankets, towels and the like) are not allowed to be taken out of the apartment/ room.
• It is forbiden to use towels provided by Meščanka to clean shoes, floor, tables, etc. If you need aditional cleaning material, please ask the staff to provide it.
• It is strictly forbidden to bring flammable or explosive materials and objects with unpleasant smell into Meščanka.
• Respect the peace and quiet of your neighbors in the apartment/ room and the common area.
• When leaving the room, close the windows and turn off electric appliances and water taps.
• Please report the loss of the key immediately to the mail or mobile phone of Meščanka.
• The guest who causes damage to Meščanka property on purpose or by accident will have to make restitution for the full amount of the damage. The amout of the damage will be charged on guest’s credit card in the maximum period of 48h after his departure, if the guest does not report the damage on the deprature and pays the damage personally.
• You are obliged to leave the apartment/ room you rented as you found it upon arrival – clean, tidy and undamaged.
• Please immediately inform the staff of any defects or faults in the room or possible dissatisfaction with the service.
• The house is in the car free zone (pedestrian zone)
• Public parking is possible at locations nearby (reservation is not possible) and charges will be applicable.
Wenn du bis 5 Tage vor deiner Reise stornierst, erhältst du eine vollständige Rückerstattung. Wenn du innerhalb von 5 Tagen vor deiner Reise stornierst, ist die erste Nacht nicht erstattungsfähig, aber die Hälfte der Kosten für die übrigen Nächte wird zurückerstattet.
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