HIGHLIGHTS DIESER UNTERKUNFT
Ilaria ist ein Superhost.Superhosts sind erfahrene, sehr gut bewertete Gastgeber, die alles geben, um ihren Gästen großartige Aufenthalte zu ermöglichen.
Vajo apartment is a nice and apartment with a fantastic view of Orsanmichele Church. It is at the corner of Via Calzaioli, the street that take from piazza Duomo to Piazza Signoria.
1 Doppelbett (mind. 1,50 x 2 m), 1 Schlafcouch
1 Doppelbett (mind. 1,50 x 2 m)
Keine Partys oder Veranstaltungen
Der Check-in ist jederzeit nach 14:00
Check-out bis 10:00
Genauigkeit der Angaben
We were a family of 6 on vacation in Florence. Our first impressions of Ilaria's apartment were great - the location is truly unbeatable, as you are right in the center of it all, and the apartment is lovely! We were met on arrival, given a tour, and were sent some recommendation…
Antwort von Ilaria:
Dear Nora thanks for your comment and in any case for your 4 stars that can be 5 if there were the hot water!!!! The reason of all the noisy that you heard during the night is due to the fact, that, the pump, that give the right pression to the water in the apartment, was started to broken! And this is the reason because the hot water didn't be in the correct manner! Unfortunately we discovered this problem only the day before that you wrote this comment, when another guest has problem with the light and then with the hot water!!! What is really strange is the fact that you wrote these not nice details in the comment and you don't try to explain during your stay!!!! Do you think that we like to give you an apartment where the hot water dosen't work? Is that possible? We don't live in the apartment when you live in it so we don't know what is happening during your stay! We always take care of our apartment and of our guest as you describe in the first part of the comment, but our guest have to take care of our apartment when they live inside and this is meaning that if they hear something strange it is appreciate that they inform us! If had given us your alert during your stay, maybe we resolve the problem immediately, maybe we save the pump and we have not to buy a new one and finally, you can have a better stay and the same the next guest! Our home is your home when you live inside and the cooperation is the best thing that Airbnb teach to everybody! I hope that this message will be usefull for your next time in another airbnb apartment and for all who read this message! Grazie mille to read all this long message! NOW the hot water is working again! Hope to see you again! Kisses Ilaria
Ilaria ist ein SuperhostSuperhosts sind erfahrene, erstklassig bewertete Gastgeber, die sich sehr engagieren, um ihren Gästen großartige Aufenthalte zu bieten.
I'm a geologist, and I like nature. I'm a happy person and I like that the armony is around me! I like to meet people and with this work I discovered that the people in the world are better than the newspapers write us!
Sprachen: English, Italiano
Antwortzeit: innerhalb einer Stunde
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