I apologize if your failure to thoroughly read (or possibly even read at all) our description resulted in your errant expectations.
The first paragraph in our description mentions "navigation of stairs is required to access this rental" and the photos show the stairs. It is also noted two other times. That "rusty railing" is actually acid etched patina and the stairs are not rusty...trex (a premium synthetic wood) doesn't rust. Your inaccuracy and hyperbole are duly noted.
It is clearly stated more than once "we are horse friendly" and keep horses on the property. We clean our two horses stalls twice daily and have been told by countless guests that we have incredibly clean grounds and they are amazed by how clean we keep the facilities. Again, it seems you didn't read our description(s) prior to booking.
The bed you slept in is a standard queen size bed with a brand new $1000 mattress which others stated was very comfortable. If at 5'4" you didn't fit it was because you slept on it in the wrong direction. Did it occur to you to sleep on it lengthwise?
Lastly, you said you didn't feel welcomed? We greated you on your arrival, asked you daily how things we going, etc...again, we don't know what you expected.
Thanks for staying and we HIGHLY suggest you thoroughly read the descriptions of future booking.
In closing, we delivered exactly what our listing advertises and nearly 100 five-star ratings from guests confirm our commitment to excellence.