Thank you for the time you have given in the comment and all the good things you mentioned, I apologize for the unpleasant experience you had. It is always important to know the opinion of our guests to be able to improve.
Unfortunately at low tide the odor situation is common in the old lisbon building situated by the river, we never had any complaints that the smell was unbearable, we are aware that not all our guests have the same sensitivity and the same expectations.
You stay with us 8 night, so we are really sorry that you dint give the chance to resolved you problem, if you have alerted us in the first days of your stay, we had done our best to solve your problem by cancel the reservation or put it in another house in another part of the city,
Anyway if one day you what to came back and stay in another of your our house we will be very happy to give you a 10% discount
Once again we are sorry for not provided the best holidays for you