HIGHLIGHTS DIESER UNTERKUNFT
Tolle Lage92 % der letzten Gäste haben die Lage dieser Unterkunft mit 5 Sternen bewertet.
Sunny 2 bedroom vintage self catering cottage with garden courtyard, perfectly located in the heart of Downalong, St Ives, just yards from the harbour front, shops, restaurants, The Tate Gallery and three beautiful beaches.
1 Doppelbett (mind. 1,50 x 2 m)
Keine Partys oder Veranstaltungen
Check-in von 18:00 bis 21:00
Check-out bis 13:00
Genauigkeit der Angaben
No rather not
Antwort von Anne:
I'm sorry that you did not find the cottage as you expected. I am making my response to your private feedback public as I find that it is helpful to other potential guests. It should be noted that the central location of the cottage means that it is not a quiet setting, however it is perfect for easy access to shops, restaurants , galleries and beaches. All removable soft furnishings etc are cleaned at regular intervals, however the sofa is cleaned less often so that it may sometimes have marks. Due to the unique nature of the cottage we have sourced unique furniture - all antiques, vintage or from Habitat, John Lewis, White Company and equivalent, which are bought for comfort and you will not find matching sets. Worn out items will be replaced at the end of the season. There is no extractor fan in the bathroom, this means that if guests do not open the bathroom window that mildew will form. This is not attractive and we shall look into remedying this when the cottage becomes empty. We do not live in St Ives, this is our holiday cottage that we rent out and we are not a business, I do not offer a concierge service. I make every effort to be as professional as possible however I have busy family life and cannot always take calls. However should message get left I will always act on it in a timely fashion and if a voicemail is left I shall respond likewise. I cannot be held responsible for not responding to missed calls where no message is left and there is no identifying number. I will always respond to emails within 24hours - sooner if urgent. We ask that if you are not happy with the cleanliness or condition of the cottage to contact us at once so that we can remedy issues, it is not possible to deal with issues once you have checked out.
Antwortzeit: innerhalb einer Stunde