I had many past guests who booked their stay & extended stay, privately or outside of airbnb, with no problem at all before, during or after their stay, whether there is damages to pay or not.
But in danilo’s case, it was different. A day or two after they checked in, they said the table fan blade broke becoz the cover suddenly sprung open and the blade hit and cut his girlfriend on the chest. I told them to go to the clinic nearby and offered to pay for the doctor’s fee and medicine for any physical harm done to his gf becoz of the “accident”, but they refused to go. I went to visit them to check on her chest wound, but there was no sign of a cut, wound, scratch or any mark at all. And how can a tightly clipped table fan cover suddenly open and the blade break, unless the fan fell from the very stable table due to carelessness on their part?
When they checked out, they were hesitant to pay for the table cloth they permanently stained and ruined, it was not just “dirty”. I texted them about this twice and waited for their reply for a day and a half (hence the delay in sending them back their deposit), before I minus 170 pesos for the ruined tablecloth from their security deposit.