Tiny and cozy apartment, furnished with all comforts, plenty of light and very quiet. It is located 5 minutes away from the SMN train station, 5 minutes from the Duomo and the most important museums. An ideal position to visit our beautifull city!
1 Doppelbett (mind. 1,50 x 2 m)
Gemeinsam genutzte Räume
Keine Partys oder Veranstaltungen
Check-in von 13:00 bis 20:00
Check-out bis 11:00
Genauigkeit der Angaben
We really enjoyed our stay at Marcos place. The location is incredibly central and we could literally walk everywhere we needed to go to do touristy things. The apartment is compact but had everything we needed, was nice and warm and the bed was very very comfortable! The apartme…
Unfortunately rather a mixed feeling about this apartment which I know has many great reviews which is why I picked it. It’s best aspect is its great location easy access to the station and walking distance to all attractions. Lots of restaurants nearby. We did not have a good s…
Antwort von Marco:
Dear Claire, thank you for your review. It is always nice to have suggestions on our job! Let me answer to what you said. First of all I consider a better communication habit to talk about problems when thay can be solved. We prefer to ear complaints from our guests while they're here and we can help them! What can I do now? I can only answer you. So: 1) Bruno is my collegue since years. I can imagine he was late (he was 15 minutes late if I remember) because it can happen but I can't imagine he didn't apologize. As you said, he is a nice person and helped you out with the luggage. We always give a map to everybody with tips about the neighborhood, restaurants, etc. We told you that in case of problems you could contact us on our telephone number, the one you can see on our profile. That telephone is always on, night and day! We will take your suggestion about the orientation folder though and communicate to the guests telephone numbers for ambulance, carabinieri and police. We must admit that we never thougth about it! 2) Airbnb sends its own photographers to take pictures of the apartments so that is not our responsability. I don't think those pictures are untrue but if you think so please contact airbnb. 3) The apartment is a second floor and it is clearly stated on the announce. What do you mean by there were a lot of steps? 4) You write that you didn't ear from us in 5 days. You had 5 nice days and we didn't talk because there were no urgent problem and everything went out just fine. We contacted you the day before your check-out. Thank you very much.
Sono un giovane appassionato di cucina e storia dell'arte. Nella mia vita ho fatto vari mestieri ma la mia passione più grande nonchè il mio lavoro principale è la scultura. Principalmente legno e marmo! La cucina è sempre stata una mia grande passione e mi ci sono dedicato fin…
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