These modern Greek-style houses are only 350m from the beach and with a beautiful view of the surrounding mountains. Cozy semi-detached houses with modern comforts and a common swimming pool.
Du kannst jederzeit nach 15:00 einchecken und musst bis 10:00 auschecken
Genauigkeit der Angaben
We had been looking forward to this holiday for over half a year. But from the very first moment I contacted Elias when we were on our way to the Villa in the taxi I got a bad feeling. Even though we had agreed in advance that we had a previous check in, Elias needed money for it…
Antwort von Elias:
This Guest is not honest with an unusual and unfair behaviour. Another side of a story is that the guests booked a date and arrived one day earlier in middle of the night at 04.00 am. They did not find the key on the secret place described. They found the kitchen window open and jumped into the house and let them self's inn. Imagine what could have happen if the prior guests with young children had not left the house the evening before and was still inside sleeping. NB: We did not charged the guests for an extra night even if we should. We have Cleaning every second day on all our properties during the day from 09.00am to 13.00pm. The first 4-5 days Mrs Dalia and company did not open the door for the cleaning personnel to enter and clean the house. After continuously knocking on the door in order to get a confirmation to enter the villa. The car they rented was parked outside and the guests was inside the house. Mrs Dalia and company was spotted coming out from the villa for a swim early afternoon at 14.00 hours almost every day at least in the beginning of their vacation. Due to our policy not to enter the properties while guests are sleeping or not giving us the confirmation to enter while they are inn, they missed the cleaning on the first days. Mrs Dalia also forgot to mention that see arrived with 3 young and very unpolite boys. After informing mrs Dalia that the cleaning is during the morning and they need to let the personnel inn. We got a phone call from a very angry boyfriend and friends screaming on the phone that the cleaning personnel cannot come whenever the wanted and that we should arrange a time in order for them to be ready to open the house. He also mentioned this was the worst service he ever experienced and that there was no information how to turn on the Aircon and where the main garbage container was located in the plot in order to throw the garbage etc. We kindly responded that we have tried to reach them for days without any luck. We also said that if they are not satisfied with the accommodation and service provided, we could cancel the reservation free of charge and refund them the hole amount in order to find another place to stay. Nothing else was mentioned. I passed 3 times to meet and greet them in the morning and once in the evening. I brought them fresh bread from the local bakery and tried to reach them in order to calm them down. I had no luck meeting them in person because during the day they where sleeping and the evenings they where out until late. We did not hear anything from mrs Dalia only after they left the premises,asking for a 535 euros compensation for the bad service provided. With a treat of adding a bad review if not. We kindly responded that we could not give such a compensation upon this matters because it is not our fault. We never spoke to Mrs Dalia in person on the phone only with her boy-friends. We never charged the guests for the extra night. Off course we did not threat our guests, this is ridiculous to even mentioned it. It makes no sense. Dear reader of this unfortunate review. Please also have a look on other reviews. in order to make an opinion. We have more than 220 reviews from prior guests describing the opposite. We are sorry for the inconvenience and hope to meet you in the near future. Kind regards Elias.
I am Elias coming from a multi international family; greek, dutch and norwegian, all lived on Rhodes for many years. I have studied bussiness economy/information technology in Norway, We've always worked with foreigners, tourism We rent out houses and manage our family-run com…
Sprachen: English, Nederlands, Norsk, Svenska, Ελληνικά
Antwortzeit: innerhalb einiger Stunden