The experience was disappointing. Though the flat could be nice, it had not been cleaned and I found food on the counter and just overall, not clean. I had to put the beds together as the mattresses were leaning against a wall. Though wireless internet was supposed to be included, I had to use the neighbors. After 5 days, the owners brought me an internet card, but it didn't work and I still had to use the neighbors internet. There were no suggestions about anything from the owners. They offered transport from the airport that I used and the guy that brought me was very helpful. Not the owners, unfortunately. It would be nice to have something in the apartment about where things in the area are located. When I asked, I was shown a Bulgaria book in Russian. This did me no good at all for the local area and in English. Though I found everything on my own, having something to help would have been nice. FYI, the beach is FAR away from the flat. At least a 15 minute walk. One of the water parks is only a couple of blocks away, but again, I had to find this on my own. There is a small balcony overlooking the pool and this would have been nice, but there was a bed on it for some reason. Who knows how dirty the bedding was on it. There is a huge for sale sign on the balcony and so that limits the view as well. I had arranged also to rent a vehicle from the owners. My fault for not asking for a photo as I'm honestly, not sure the junker would even run. I was going to rent a car then, but was told to contact the complex manager for parking. She was never there! The biggest disappointment was just the general cleanliness of the place. I think it had been a while since anyone was there. The floors were dirty and like I said, there was old food on the counter. The bedding was dirty and the dishes were dirty. I had a friend come for a couple of nights and as there was a bed (though it was broken), there was no bedding for it. I had to buy bedding. When it came time to depart, I had requested a ride to the airport again and yet heard nothing from the owners. I was left finding my own way to the airport. I also didn't know what to do with the key to the apartment. I wound up having to leave with the key left on the counter. The nice thing they did was have a bagful of fresh cherries when I arrived that they dumped into a bowl from the bag. Nice, yes, but I wish that money had been spent on a good cleaning! My suggestions - find a different apartment!! Not this one!