HIGHLIGHTS DIESER UNTERKUNFT
Tolle Check-in-Erfahrung91 % der letzten Gäste haben den Check-in-Vorgang dieser Unterkunft mit 5 Sternen bewertet.
Welcome to this stunning and spacious brownstone duplex, newly renovated in 2012 with cherry hardwood floors, Bo Concept furniture and stainless steel appliances.
2 Doppelbetten (mind. 1,50 x 2 m)
1 Doppelbett (mind. 1,50 x 2 m), 1 Schlafcouch
Gemeinsam genutzte Räume
Nicht für Haustiere geeignet
Der Check-in ist jederzeit nach 15:00
Check-out bis 11:00
Genauigkeit der Angaben
Was not brought to the listed location but a different one which they later tried to get me to pay the same price for even though the downgrade should have included a price change automatically with out having to instigate it myself. The contact for the property, not the owner, w…
Antwort von Amal And Benge:
I emailed you the moment I found out we were unable to accommodate you in the advertised property. That was on Wed, your scheduled check in was on Friday. I also left you a voicemail to alert you of the issue. There was never a response from you. To help out so that you would have no where to stay I arranged for you to stay in the property next door. Yes not as glamorous as the advertised one, however a very nice space with great reviews. The weekend price for that space is actually $25 more expensive per night however I honored the lower weekday price for your inconvenience. I offered you a full refund if you felt that the space was not acceptable to you, not to kick you out, but to give the option to leave if you so desired without worrying about the refund policy. I made that clear to you on the phone. So you making it sound like I was scamming you is false and wrong. I was very kind to you guys on the phone, the truth is you and your assistant were very rude, but I allowed it because I truly did feel bad for making the change. I even accommodated a late check in, that you did not tell me about until the morning of your check out. There is a charge for such a late checkout, and this needs to be arranged in advance, however again I let it go. Although with an assistant traveling with you, you would think someone is checking your email three days before you check in. Since you are clearly a high maintenance guest, your best option is to pay the 5 star prices at a hotel.
Overall apartment is very lovely and reasonable, but we didn't find the area exactly as described and the closest subway station is not located in a very safe area. Although the listing does mention that a curtain separate the main landing from the apartment, you should also know…
Antwortzeit: innerhalb eines Tages
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